What is SWYXWare?
SwyxWare is like your office phone system, but smarter. It’s a software tool that lets you make calls, send messages, and work together – all in one place.
For over 20 years, Swyx has helped businesses stay connected with modern, internet-based phone systems. It’s simple to use, reliable, and designed for medium-sized businesses.
Now part of the Enreach group, Swyx continues to lead in creating award-winning tools to make communication easy. Whether you’re at your desk or working remotely, SwyxWare keeps everyone in touch.
SwyxIT Softphone
SwyxIt! is a powerful and flexible softphone solution. It works on your computer, letting you make and manage calls with ease.
It’s one of the most customizable options available, tailored to fit your business needs. Unlike many VoIP solutions, SwyxIt! also supports older technologies like ISDN, making it perfect for hybrid setups.
With SwyxIt!, you get the best of both worlds – modern communication tools and compatibility with traditional systems.
Can it replace my traditional phone system?
Yes, Hosted Swyx can completely replace your traditional phone system or standalone VoIP setup.
With Hosted Swyx, you get more than just phone calls. It’s a cloud-based solution that gives you the flexibility to work from anywhere, on any device. It’s cost-effective, removing the need for expensive hardware and maintenance.
It’s also highly reliable. Built-in resilience ensures your communication stays up and running, even in unexpected situations. Plus, you can easily scale it as your business grows.
It’s not just a replacement – it’s an upgrade.
Is it reliable?
PurpleUC Hosted Swyx runs on our secure Windows servers in world-class data centres. We handle everything, so you don’t have to.
Need extra resilience? Hosted Swyx supports advanced Windows options for disaster recovery, giving you peace of mind with reliable backup solutions.
With Hosted Swyx, your communication is in safe hands.
What is Hosted SWYX?
Swyx is a complete unified communications solution, with the flexibility to fit your business needs. Hosted SWYX by PurpleUC takes care of everything, so you can focus on your work without the technical hassle.
Here’s what we offer:
- Licensing: We help you choose the right license based on your needs.
- Design and Build: A custom SwyxWare system built to your specifications.
- Resilient Hosting: No need to worry about servers, upgrades, or backups—we handle it all.
- SIP Trunking: We configure SIP endpoints so you can make and receive calls easily.
- Hardware: Plug-and-play hardware from trusted vendors for quick setup.
- Deployment: We ensure your team gets up and running fast.
- Support: Ongoing support to keep everything running smoothly.
With Hosted SWYX, everything is taken care of, so you can communicate with ease.
features & Benefits?
Take a look at the feature list. If you don’t see what you need, feel free to contact us.
Call transfers
Easily transfer calls between team members, ensuring that your customers always reach the right person quickly and efficiently.
Call recording
Automatically record calls for quality control, training, and compliance purposes. This feature helps monitor customer interactions and improve service.
Auto attendants
Set up automated menus that guide callers to the right department or individual, reducing wait times and improving customer satisfaction.
Reporting and analytics
Gain insights into call data, such as call volume, response times, and agent performance. This helps with decision-making, identifying areas for improvement, and monitoring team efficiency.
Voicemail to email
Get voicemails delivered straight to your inbox, making it easier to track and respond to messages without missing important information.
Unified messaging
Keep everything in one place – integrate voice, email, and instant messaging so your team can communicate more efficiently.
Presence & status indicators
Check real-time availability of team members, so you always know who’s available to take a call, reducing frustration for both customers and staff.
Conferencing calling & video conferencing
Host internal or external meetings with ease, bringing your team or clients together in one virtual space.
SIP trunking
Connect your phone system to the public telephone network over the internet, reducing the need for traditional phone lines and offering more cost-effective communication.
Call queues & handling
Set up call queues and manage them effectively, ensuring calls are distributed efficiently among your team and reducing wait times for callers.